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The Freedom Travel Group is a member of ABTA with membership number W6417 and licensed by the Civil Aviation ATOL number 6042 ABTA and ATOL members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. For flights departing direct from the Isle of Man being outside the United Kingdom will be only covered by our financial protection cover. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. For further information about ABTA The Code of Conduct and the arbitration scheme available to you if you have a complaint contact ABTA 30 Park Street London SE1 9EQ. Tel 020 3117 0500 or www.abta.com. This brochure is issued on the sole responsibility of the tour operator. It is not issued on behalf of and does not commit the Airlines mentioned therein or any Airline whose services are used in the course of holidays. Brochure Information All information contained in this brochure is believed correct at the time of publication based on information available. Please remember however that brochures are produced up to 12 months in advance and there may be occasions when certain information shown is no longer accurate. Regrettably errors also sometimes occur. We reserve the right therefore to change and correct errors in any brochure information before your booking and the amended information will then form part of your booking contract with ourselves. Financial Protection Freedom Travel IOM and Freedom Travel Group is a member of ABTA and ATOL holders however it is important to highlight to customers that holidays which travel directly from the Isle of Man and the Channel Islands do not fall under the scope of the ATOL scheme provided by The Civil Aviation Authority. We have therefore taken out separate Insurance which provides our customers with up to 3000 per person towards financial failure in the unlikely event that we or one of our suppliers financially fails. We have taken these additional steps to offer our customers total peace of mind. MAKING A BOOKING How to Book Booking is easy and can be done through Freedom Travel Holidays see the back cover for full details. www.freedomtravel-iom.com Additional information on most holidays as well as a range of special offers can be found on our website. Note that not all special offers advertised in this brochure will be available on our website. Booking Conditions You MUST read the Booking Conditions on the back page as these contain important information relating to your booking our commitments to you and your commitments to us. Pre-bookable Extras We have a range of services you can pre-book before you go. Taxi transfers will only comfortably seat 3 adults or 2 adults2 children 4 adults can only be seated comfortably with minimal luggage. Holiday transfers and taxis child seats The EU legal requirement that states children travelling in cars must travel in a babychild booster type seat or appropriate restraint or has an exemption for children travelling on short taxi journeystransfers. For this reason many overseas transport suppliers are not required to supply such seats. In certain resorts we can request babychild booster seats from our local supplier on your behalf although we would need notice of this request at the time of booking. If for peace of mind you require a babychild booster seat we recommend you bring your own with you. Car Hire Your car rental contract is with the supplier not Freedom Travel Holidays. Prices may vary due to pick up date location and vehicle availability. Prices are subject to availability and charges and conditions apply. Full terms and conditions will be enclosed with your car rental voucher. Special Requests Any special request should be advised to your Travel Agent or us if booking direct at the time of booking with as much detail as possible. We will do our best to help. If your special request is vital to your holiday it must be specifically agreed with us before or at the time you book you holiday. Unless and until specifically confirmed all special requests are subject to availability and are not guaranteed. If your special request can only be met at additional cost that cost will either be invoiced to you prior to departure or must be settled by you directly with the supplier concerned at the point of delivery. Please read our Booking Conditions for further details. Impaired Mobility and Medical Problems Freedom Travel Holidays in line with most Tour Operators endeavours to accommodate all customers including those with disabilities. However our experience indicates that certain holidays are not suitable for customers who rely upon wheelchairs for mobility or have certain other disabilities. To ensure the suitability of the holiday you have chosen we strongly urge your Travel Agent to telephone Freedom Travel Holidays prior to booking please also see read of our booking conditions. OFFERS DISCOUNTS Money Saving Offers We have a range of booking incentives that are featured on individual price panels. Our Savingsper couple cannot be combined with free kids places and are not necessarily available on all holidays to all resorts or accommodation nor all departure dates or flights. Early Booking Discount This discount is included in the per person price shown in the price panel for each hotelapartment. To take advantage of this low price you must book before 31st January 2015 After that date we may increase these prices. These prices are limited and will be available onfirst come first servedbasis. Groups If you are part of a large group more than 9 adults you might be eligible for a group discount. Group discounts are available at a variety of hotels and apartments in our brochure. For our latest offers see your local Travel Agent. Prices Our prices advertised in the brochure are designed as guide prices whilst enabling you to take advantage of any up-to-the-minute deals and special offers. Basic holiday prices advertised are based on the lowest price type of accommodation in any hotel or apartment and the lowest cost flight where applicable supplements are payable for accommodation with additional facilities andor usually other flights depending on the day of the week time of departure and airport involved. These supplements are shown in each accommodation price panel or on the relevant flight information panel. We reserve the right to change flight supplements from time to time. Supplements can go up and down. Please check the up-to-date supplement for your chosen holiday with your travel agent before you book. Not all hotels and apartments are necessarily available on every flight featured to the relevant destination. Advertised apartment prices are based on the maximum adult ie. full-fare paying passenger occupancy and supplements for adult occupancies below the maximum are shown. Children do NOT count towards adult occupancy in apartments. Due to the complexity of apartment pricing occasions may arise where the total price for a booking including 1 or more children is higher than the total price for the same booking in which all passengers are charged as adults. In such cases the lower of the two total prices is available on request. Our prices include extra aviation insurance and a security levy which have been imposed on airlines and tour operators following the world events of September 2001. These charges may change between the date of publication of this brochure and the time of travel. Since these costs are beyond our control we reserve the right to pass on any additional charges to you at the time of booking. Your travel agent will tell you about any extra charges and they will be included within your holiday costing. Therefore you must check carefully the total costings including these extra charges with your agent before you book. Occasionally pricing errors may occur we reserve the right to correct these at any time prior to the price being confirmed at the time of booking. We also have the right to increase the confirmed price of your holiday after booking by levying a surcharge please see our booking conditions. Included in Your Advertised Holiday Price Return flights between IOM and destination. Airport taxes and security charges. Government Air Passenger Duty. Aviation fuel costs. All known fuel costs at time of going to press. Known Aviation Insurance and Security Levy. Free luggage allowance of 20 kgs 44lbs per person excluding infants unless indicated otherwise on your tickets. This free allowance is correct at the time of going to press and is subject to change. Any change will be notified at the time of booking. Transport between airport and hotel or apartment. Accommodation as shown on your final Confirmation and Account. Meal arrangements as shown in the accommodation description andor price panels. Local taxes normal service charges. Services of a resort representative from Freedom Travel Holidays local agent or 24 hour helpline as explained on page 2. In the amount applicable at the time. Whats Extra Holiday Insurance Any supplements shown in our Price and flight panels if these are by season. The supplement you pay for the duration of your holiday is the one applicable on your departure date. In-flight meals We do not include meals in the price of your holiday. Passengers wanting a meal on these flights need to purchase it at the time of travel. Any apartment deposits. Any local facility charges some accommodations charge a fee per room for certain services such as safety deposit boxes telephones. This fee which is at the hoteliersdiscretion and is liable to change without notice will apply regardless of whether these services are used A booking fee of 2.5 of the holiday cost for all direct bookings made by credit card. Optional excursions city sightseeing entrance fees local guides. VisasTourist cards for specific countries. Any local facility charges. A late booking fee may be incurred for bookings that are made within approximately a month of departure the charge for which will be a minimum of 18 per person. Replacement or lost tickets at the airport - 40 per person. Any other item not specifically included in the price of your holiday. Prices shown in this brochure may change. Your Travel Agent will confirm the price at the time of booking seePRICESparagraph above for our Price Policy. Also see FAMILIES section below regarding child prices and free prices. Deposits A deposit of 130 per person must be paid when you book your holiday with Freedom Travel Holidays except for children under 2 years of age on day of return. Single Supplements Why single travellers are asked to pay more if a single person occupies a double room they will usually be asked to pay extra e.g. asingle or sole occupancy supplement as hotels price their rooms as doubles or family rooms and dont reduce the rate if it is occupied by a single person. The costs to the hotel of providing the room are the same regardless of how many people occupy it. This also applies to self-catering units for example 3 people in accommodation priced for 4. Why single rooms may be smaller Hotel design sometimes means that single rooms are smaller and less well appointed. Although a supplement normally applies to these rooms the overall cost is usually less than sole occupancy of a double room. We dont make additional profits from these supplements as the prices we charge reflect the cost we are charged by the hotel for under occupancy. Exchange Rates Prices are based on the following exchange rates Euro 1.25. These rates are as quoted in the Financial TimesGuide to World Currencieson Tuesday 23rd August 2015. Families Freedom Travel Holidays caters for all types and sizes of families and the number of people adults andor children is indicated in the property description and price panel. In the majority of cases child prices and reductions apply to children or teenagers up to and including the age of 16 in apartments and 12 in hotels although this can sometimes vary. Where this is the case we have indicated the applicable child age on individual descriptions. FREE Child Places Freedom Travel Holidays is pleased to offer free child prices so families get a great deal. Our free places mean children accommodation is free as they pay only flight and transfer supplements unless otherwise stated. Additional room or board supplements are payable however a deposit is also payable for each free child which will be deducted from the final holiday balance. FREE Kids Countdown None of our incredible free kids offers will last forever so to avoid disappointment we recommend you book as early as possible. These places are subject to availability and are not necessarily available all season or on all flights and will get snapped up. Free child places are highlighted in our price panel messages on individual accommodation pages. Child Places 1st and 2nd children pay the prices advertised in the price panels. Larger Families3rd Subsequent Child Places 3rd and subsequent children also receive a reduced price and will pay a supplement of 50 on top of the 2nd child price. Kids Rulebook Free child places and child prices only apply where children share an apartment or hotel room with at least 2 people paying the full adult price maximum of 5 children in apartments Free child places are not available when sharing with only one full fare-paying passenger e.g. One adult family offers In this case children pay the child price advertised in the price panel. Where this offer is not available the first child pays the adult price. To qualify for free places reduced or advertised prices and reductions the childs age must not exceed the age limit which is usually up to 16 in self-catering apartments and 12 in hotels and on half board full board and all inclusive meal arrangements on the day of departure. This can sometimes vary in which case the different age limit will be shown in the accommodation description. Child prices and reductions do not include any additional room or board supplements or holiday insurance which should be added in full. Child prices and reductions do not include any applicable flight supplements. Free places are limited to one per room or apartment. The normal deposit of 130 per person is payable for all children teenagers including free places. In the event of cancellation of any free child place the deposit will be retained. In the event of cancellation of any other child or teenager booking where a 130 per person deposit has been taken the cancellation shall be subject the cancellation charges set out in our booking conditions. Free places and child pricesreductions are on a first come first served basis subject to availability and are not available on every holiday. Some hotel rooms for 4 people may include folding or bunk beds for children. Prices shown for adults in apartments are based on the maximum number of adults able to share that apartment so if you have less than that number in your party each adult will need to pay a supplement as shown in the price panel. Children who qualify for a free place or advertised child price do not pay any occupancy supplements and for pricing purposes only do not count towards the overall occupancy. Unaccompanied children we do not accept bookings from children under 18 who are not accompanied by an adult. Free Child places may not be available on website bookings. Infants Infants under 2 years of age on day of return pay 49 charter and 59 scheduled on all flights and must travel on an adults lap if there is no spare seat and have no baggage allowance of in-flight meal nor do they pay a holiday deposit. Infants aged over 6 months and under 3 years can use car-type seats on board aircraft which you must provide yourself. Subject to the carriers terms and conditions. If you book a separate seat usually at the cost of the advertised child price or the relevant FreedomTravel Holiday flight only price whichever is the cheapest. For further information on these regulations requirements and charges and to book additional seats ask your travel agent. Cots are normally provided by property management. There may be limited availability and they may not always conform to British safety standards. In order to avoid disappointment you may wish to take your own carrytravel cot. Carriage of the same may combined with your other luggage exceed your baggage allowance and accordingly you may have to pay an excess baggage charge. The cost of cots and extras like food should be paid directly to the accommodation supplier. High chairs where stated on the individual property pages are normally only available in the restaurant. Family of 4 Prices These are based upon 2 adults and 2 children sharing a standard room or apartment. The prices do not include any supplements applicable and are for selected dates only. BEFORE YOU GO Travel Documents We will send you all the necessary holiday documents including tickets approximately 7-21 days prior to your departure. Passports Please check your local Passport Office or on the contact details about fees and services for passport applications renewals and amendments before booking your holiday. As travel regulations are constantly changing we are unable to provide up- to-date information concerning such requirements. The information provided is believed correct at the date the brochure is published but you must ensure you check the current position in good time before departure. It is your responsibility to ensure that you comply with all necessary Visa Passport or other travel regulations. Validity A valid passport is essential when you travel abroad. Although your passport has been issued for 10 years 5 years for children you should note that some overseas countries have an immigration requirement for a passport to remain valid for a minimum period after the date of entry to that country typically 6 months. If your passport is in its final year of validity you are advised to check the requirements of the country ies of destination before you make final travel plans. Travel to Spain requires that your passport is valid both the day you arrive and the day you leave. Apply early If you need to apply for a passport or to renew an expired passport you should do so well in advance of travel. Currently you should allow approximately 8 weeks. The government have announced that in future some applicants will be required to undergo a personal interview. Names The name on the passport must match the name on the ticket otherwise you may not be able to travel and insurance may be invalid. Any name spelling changes will incur an amendment fee per person changed. Children and young people All children who are not already on a current valid British passport will need to hold their own passport if they are to travel abroad. Further information from the UK Passport Service can be obtained as follows Advice Line 0300 222 0000 calls charged at network providers national rate. Website www.ips.gov.ukpassport. If you hold a Commonwealth or non-British Passport please check Passport and Visa regulations with the Consulate of all the countries you will be visiting or passing through. What is a machine readable passport A machine readable passport has the holders personal details e.g. name date of birth nationality and their passport number contained in two lines of text looks like a bar code at the base of the photo page. This text can be read by a machine. All UK passports issued in the UK since 1988 are machine readable however British passports issued overseas may not be. Visas Visa information where known at time of going to press as indicated on individual resort pages is shown for British Citizens holding passports in Great Britain. All clients must ensure that their own travel documents are valid for the countries they intend to visit. Freedom Travel Holidays cannot be held responsible for extra expenses incurred if passportsvisas are not in order. Please check well in advance of travel. Minors and Young People - Special note when travelling without parents Minors and young people travelling without their parents may need to carry documentation giving legal consent of the absent parents. This applies even if travelling with other adult family members and in some countries a sole accompanying parent will be required to produce appropriate legal consent of the absent parent or proof of sole parental responsibility. Please check with the Consulate of the destination country. The FCO website may have information andor links to the appropriate Countrys websites visit www.fco.gov.uk. 34 Essential Information